Common purchase queries answered
Orders and Shipping
We usually ship within 2 working days of your order,
The time you receive your shipment depends on your country.
Click on the register link at the top of the page, select Create an account, enter your email address, and click Register to complete the process.
After logging in as a member, you can select the addresses link and click on add shipping address. Fill in the required options and save.
We usually use China Post EUB, international UPS, FedEx, and China mailbox small packages to ship to you. You can use your package tracking number to check the shipping status and information of your package on their official website.
We will not store your credit card information, nor will we sell any of your information. You can use this website with confidence.
We do not charge any related taxes. If you encounter any tax issues from the transaction, you can consult the relevant department in your local area.
Our products can be shipped to most domestic destinations worldwide. If you are unsure if your country can receive the package, you can click on Contact Us to submit your inquiry.
In most cases, we will package and ship. If separate shipment is required, we will send you an email to explain. If you have not received our email, it means that your goods were shipped in one package.
Usually there is no packaging box, We usually add anti damage filling material outside the items
If you need to swap an item
Returns and Exchanges
Please check the refund and return privacy.
If you receive the wrong product, please take a photo and contact us within 5 working days of receiving it, and we will provide you with a full refund.
If your good is damaged during transportation, please take a photo and contact us within 5 working days after receiving it, and we will provide you with a full refund.
If you need a return, please contact us and we will provide you with our shipping address.
You can submit your requests or questions through the contact us page, or send us an email and we will respond within 2 working days.
Please contact us before receiving the goods, the earlier the better. If there is a serious address error, fees may be charged, which will be collected by the logistics company and we will not charge any additional fees.
If your order does not have logistics information yet, you can cancel your order at any time. If your order is already in transit, there may be shipping costs incurred.
Yes, you can reserve the sold out items.